Important note:

Dear friends, how are you? Thank you for your love and support for our products!The

following are the questions you may have when ordering our products. We hope they will be

helpful to your shopping

1. Preparation time:

As we have a large number of orders every day, and most of our products are made to order,usually we need about 5-7 days to prepare your order.

2. Estimated delivery time (excluding weekends and holidays):

(1) About 15 to 60 working days: Free Shipping Way

(2) About 3 to 10working days:DHL / UPS /FEDEX

Delivery time is estimated and cannot be guaranteed 100%. (Most packages will be delivered to customers in advance)

3.Similarity

As an honest seller, we guarantee the dress will be 90%- 99% same as original picture showing. If you want 100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do  not place the order if you still insist 100% similarity. Thanks for your understand.

4.Extra Charge

Generally, for the size of 24W 26W 28W or larger, we will charge a large size fee of USD 30 dollars, because the cost of materials and freight required for customizing such products will be higher. We will send a message to you as soon as we receive your order.

5.Cancel order before shipping

Because most of our products are custom made,if you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 30% partial refund after you place the order more than 24 hours(the 30% is the cost of our material).

If the quality of the dress is not a problem! We do not accept any return or exchange of
goods without reason!

After the order is paid! The clothes will be dispatched
within 5-7 days! We will shoot a video for you before the dress is dispatched!

Our company has a very excellent design team! There are
more than 20 excellent designers. They come from world-renowned institutions:
New York Fashion Institute of Technology

London College of Fashion, Parsons School of Design,
Istituto Marangoni, Royal College of Art. Aalto University, hold on!

We have our own factory!

Our workers are all master craftsmen with more than 3
years of experience! Each dress is carefully handmade by skilled craftsmen

sew!

Because the dresses are all custom-made styles. The dress
is custom-made strictly according to the customer's color and size
requirements!

Therefore, if there is no quality reason, we do not
accept returns or exchanges! Please understand!

After placing the order, we will consider that you agree
with the content of this announcement!

  MODEL SHOW

Size Table

Because our dresses are custom made,it will be better if you could provide us the following sizes:

1.Bust =___inches or cm

2.Waist =___inches or cm

3.Hips =___inches or cm

4.Hollow to floor without shoes =___inches or cm

5.Height =___inches or cm (from the top of head to floor without shoes)

6.Dress color =___(any color choose or picture show color )

measure chart

Return Policy

Your satisfaction is of the most importance to us !

Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.

Dear, desses by custom-made All of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understand it, we will do the best for you, we are sincerly hope you can love it, thank you so much!

1.Sizing or Fit Issues

As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements.

To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.

2.Color Mismatch

Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.

3. Return Process

<1> Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.

<2> Once we approved your request, please send the item as soon as possible.

<3> Refund will be returned to you by Aliexpress directly